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A Quick Guide To Choosing a Colocation Provider

Posted by josh | December 4, 2019

What are some of the factors in choosing a colocation provider?

  1. Uptime
  2. Network
  3. Support
  4. Security
  5. Power
  6. Mitigation


With plenty of colocation facilities available in the market to provide you with the servicing you need, it is so easy to just roll the dice and hope to get the best. You must understand that not all facilities can deliver you the best service. While it can be sufficient to limit your choice and go for the cheapest colocation facility and service provider, you are putting your data at risk. With that, here are some effective tips in choosing a colocation provider to seek services from.



Uptime is calculated based on the number of hours the server is available during a given period of time. Often, these numbers are in percentages and they can be presented to clients in such a way that it looks better than it is.

There are several sneaky ways some colocation facilities can alter their uptime. For instance, there are some colocation providers that plan out downtime with regular intervals. With downtime scheduled, they do not count as an outage despite the inaccessibility of data and applications on your part.

With a reliable colocation facility, you ensured to receive almost a seamless 100% uptime service level agreement. Your business can run 24/7 all year round, experiencing minimal to zero downtime incidents.



hand holding smartphone with vignettes

Network latency is an important piece of information to base your judgment on. Despite having a list of server colocation pricing, you will find yourself baffled by the number of digits you need to learn.

To give you a refresher, network latency is an indication of the delay that occurs in data communication or transfer over a particular network. One of the best ways to obtain a colocation facility’s network capabilities is to learn the ins and outs of network latency — from what causes latency to the appropriate latency speed.

Take note that low-standard colocation facility providers do not offer anything for free. With their service, you will find yourself paying a lot more. Avoid being stuck with their high prices, mediocre network capabilities, and limited carriers.

Finally, always go for the ones that can deliver the shortest amount of delay. No matter the price tag, you must choose the best service for a smooth-running business.



call center executive wearing headphones and standing with arms crossed

As much as you put your focus on the numbers or percentages, you should never ignore the amount of support a colocation provider must provide you. A reduced downtime and reliable network can flush your investment down the drain without support coming from the provider.

An excellent support service can make a significant difference in your experience and the way you operate your business. A reliable colocation service provider should be able to send you an on-site electrician or have their partner company with such services visit your building. Moreover, you should obtain special pricing and access to all the services you may require regarding your data and connectivity.



woman typing on a laptop

When evaluating a colocation facility’s security, you must look at both physical access to servers and logical access to data and applications. It is more challenging to determine the integrity of the logical security of a colocation facility compared to the security of its premises.

A facility visit will allow you to observe the physical condition of the colocation provider’s environment. A few of the things you must confirm to the provider is the safety of their premises from physical data breaches, attacks, and destruction that lead to the theft of valuable information.



An efficient reliable colocation facility provider must have a high power density to accommodate the requirements of several clients. They may even have a substation dedicated to importing as much power as necessary to keep their data centers and facilities running.

With the increasing demand for power due to technology, a colocation facility provider must have its own backup power options and procedures. The facility must be able to continue supplying access data and other information to its clients despite the occurrence of power outages. One of the questions that may come in handy when evaluating a colocation facility provider is if it has a contingency plan in the case of power breakdown from their primary source of electricity.



Engineer working on checking and maintenance equipment at wiring on PLC cabinet

Mitigation refers to the disaster and emergency plan of the colocation facility provider. A provider without any protocol or procedure present to resolve any emergency opens its client to several risks, one of which is lost and unretrievable data.

A reliable provider will consider your data as its own valuable asset. Choose a colocation provider that can provide you with a clear and understandable plan. They must have a well-established monitoring and suppression system as well as a mitigation plan for all types of common disasters that occur in the country such as typhoons and earthquakes. With those strategies in place, you are ensured that your data is kept safe and untouched.


Key Takeaway

Before you sign the contract with a colocation provider, make sure you obtain a full list of prices, uptime, and network latency percentages as well as the extent of their support services. Eliminate the extra labor and on-site data facility costs by migrating your data to a colocation facility provider. Consider the tips mentioned as they will enable you to select the best provider that can better serve your business.