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How to Troubleshoot Your Internet

Posted by josh | August 22, 2019

How do you troubleshoot your internet?

  1. Reset the connection of your device
  2. Restart your devices
  3. Reset your modem or router
  4. Scan for viruses
  5. Clear your cache
  6. Repair your connection
  7. Contact your internet service provider

 

The internet has become a very important part of our daily lives. It has allowed us to be constantly connected and keep us updated with almost everything happening in our social circles, school, and at work. With the help of the country’s best Internet providers, going online has now become more accessible to a wider range of people. Like water and elecricity, going through a day without an internet connection is something that you would not want to happen.

However, there can be days where it would seem that your device simply refuses to connect to the internet or is not working at all. There are a number of reasons that can cause your internet to not function properly, and it is best to make sure that you have a troubleshooting process that will help you fix your internet connection.

 

How do you troubleshoot your internet?

 

When your internet connection is not working at home or at work, the best way to fix and diagnose the problem is by following a number of steps that will help you solve your problem. Here’s how you can troubleshoot your internet connection:

 

Reset the connection of your device

Reset the connection of your device

The very first step that you should do if your device cannot connect to the internet is to reset the connection of your device. Reconnecting your devices to the Internet can resolve most connectivity issues as the connection might have simply timed out. It is also important to check if all devices are experiencing the same problem to make sure whether the internet provider or only the device is having a problem.

 

Restart your devices

Restart your devices

If simply reconnecting to the internet did not solve the problem, the next step is to turn off and restart your devices. If there are no problems with your internet connection, your devices should be able to access the internet. If the problem persists, proceed to the next step.

 

Reset your modem or router

Reset your modem or router

If your device cannot connect to the internet, then the problem might be with your router. Simply turn off and unplug your router for about ten seconds, and then turn it on again. Most minor internet issues can be solved using this approach, but if the problem might be something more severe, you can try out the next step.

 

Scan for viruses

Scan for viruses

Computer viruses can be another reason why your internet connection is not functioning properly. Some viruses can block certain functions, including connecting to the internet, which is why it is best to scan all of your devices if there are viruses present and use antivirus software to clean it all up. It is worth noting that viruses can be transferred around the same internet connection, so it is best to turn off your connections to as many devices as possible, and only use one device that would be able to solve the problem.

 

Clear your cache

Clear your cache

Your devices might have accumulated too much data, which can lead to it slowing down and having a difficult time connecting to the internet. One of the best ways to solve this issue is by clearing your cached data to ease the memory load of your device. This will help improve the performance of your device and allow you to reconnect to the internet.

 

Repair your connection

Repair your connection

Today’s computers have programs that would not only be able to detect harmful software, but also be able to help you find the reasons why you are not able to connect to the internet. Repairing your connection will help you see if the problem lies within your device, your router, or the connection itself. You will then be presented with various options that would be able to solve the problem and allow you to reconnect to the internet. Should you be able to follow these steps, along with the rest of the troubleshooting procedure, you will be able to reconnect and fix your internet.

 

Contact your Internet Service Provider

Contact your Internet Service Provider

Should your connection problems persist, the next step is to contact your internet service provider about other solutions that they might be able to provide. You would also be able to know if there are possible internet connection issues that might be present near your area as well. Some of the country’s best internet providers have dedicated hotlines for internet concerns, and it is best to consult them.

 

Key Takeaway

 

Internet connection problems commonly happen from time to time, and can really interrupt your day. By following these troubleshooting procedures, you will be able to find the best solutions to fix your faulty internet connection.

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